Analytics & Metrics
Tether provides analytics and metrics to help you understand performance, track trends, and make data-driven decisions.Analytics access may vary by user role. Contact your administrator if you need additional access.
Analytics Overview
What Tether Tracks
Accessing Metrics
Navigate to the metrics dashboard from the sidebar or use the command palette (Cmd + K / Ctrl + K) and type “metrics”.
Key Metrics
Sales Metrics
Inventory Metrics
Forecast Metrics
Using the Metrics Dashboard
Dashboard Layout
Filtering Metrics
Filter to focus on specific data:Viewing Trends
Charts show metrics over time:- Select metric to display
- Choose time period
- Select grouping (day, week, month)
- Compare to prior period (optional)
Metric Categories in Detail
Forecast Accuracy Metrics
Understanding forecast performance:MAPE (Mean Absolute Percentage Error)
Measures average forecast error:Forecast Bias
Shows systematic error direction:Weighted MAPE
Weighted by sales volume—larger products count more:- Better reflects business impact
- High-volume items weighted appropriately
- Use for overall accuracy assessment
Inventory Health Metrics
Coverage Days
Days of inventory remaining at current consumption:Inventory Turns
How many times inventory cycles per year:Fill Rate
Percentage of demand fulfilled from stock:Creating Reports
Standard Reports
Access pre-built reports:- Navigate to the metrics dashboard
- Select report type
- Configure filters
- View or export
Custom Views
Create custom metric views:1
Select Metrics
Choose which metrics to include
2
Configure Filters
Set default filters
3
Arrange Layout
Position metrics as desired
4
Save View
Save for future use
Exporting Data
Export Options
Tether exports data in CSV format.Exporting Metrics
1
Configure View
Set up the metrics you want
2
Click Export
Click the export button
3
Download
CSV file downloads automatically
Metric Calculations
How Metrics Are Calculated
Time Periods
Metrics can be viewed by:- Daily
- Weekly
- Monthly
- Quarterly
- Yearly
Aggregation Levels
Roll up or drill down:- Total business
- By channel
- By product category
- By individual SKU
- By warehouse
Best Practices
Monitor Key Metrics
Monitor Key Metrics
Track critical metrics regularly:
- Forecast accuracy weekly
- Inventory health daily
- Sales trends weekly
Set Benchmarks
Set Benchmarks
Establish targets:
- Based on historical performance
- Industry standards
- Business objectives
Investigate Anomalies
Investigate Anomalies
When metrics deviate:
- Identify root cause
- Take corrective action
- Document learnings
Metrics and Decision Making
Using Metrics Effectively
Connecting Metrics to Actions
- Observe - Track metric values
- Analyze - Understand why
- Decide - Choose action
- Act - Implement change
- Measure - Track impact
Troubleshooting
Metrics Not Updating
Possible causes:- Data sync delay
- Filter excluding data
- Calculation timing
- Wait for scheduled refresh
- Check filter settings
- Verify source data exists
Unexpected Values
Possible causes:- Data quality issues
- Calculation errors
- Missing data
- Review underlying data
- Check for outliers
- Verify completeness
Next Steps
Demand Forecasting
Forecast performance
Inventory Dashboard
Inventory health
Sales History
Historical analysis
Exports
Export data